Case Study
How Might We Improve Bug Report Quality?
See how it works
Overview
Project
Redesigning the bug reporting flow on the BugBounty platform.
Users
Security researchers who submit bugs, and evaluators who review them.
We spoke with stakeholders, studied competitors, and looked at user behavior. Then we designed a simple guide and introduced bonus rewards for high-quality reports under the idea: “Quality for Extra Bounty.”
The result: clearer reports, faster evaluations, and a smoother experience for everyone.
Problem Statement
Unclear or incomplete bug reports slow down evaluation and resolution
There was many bug reports lack the clarity, detail, or structure needed for evaluators and organizations to act swiftly. This leads to delays, misunderstandings, and underutilized research. A more effective bug reporting process can bridge this gap—making reports easier to evaluate, prioritize, and resolve.
Goals
Motivate researchers to submit high-quality reports
Through a simple and engaging reward system.
Enhance the researcher experience
By making bug reporting more interactive and rewarding.
Accelerate evaluation and resolution
By encouraging complete, easy-to-understand reports that reduce the need for follow-up.
Simplify the reporting process
By providing clear guidelines to help researchers include the necessary information.
Measurable metrics
Increase in reward amounts tied to report quality
Evaluator satisfaction with report clarity
Percentage of complete reports
Average time to evaluate a report
A User-Centered Approach to Security and Usability
Revamped BugBounty for Better Usability – From Stakeholder Research to Pilgrim-Friendly UX
Understand
Discover user goals, define key needs, and explore the market landscape to set a solid foundation for design.
Research
Study competitors, identify UX patterns, explore industry trends, and gather insights to guide smart design decisions.
Design
Create a consistent design system, build themes and develop interactive mockups to ensure a seamless experience.
Implementation
Collaborate with developers, apply final visuals, and ensure smooth handoff to bring the design to life effectively.
Quality for Extra Bounty
A simple guide showing how to improve report quality and unlock bonus rewards.
Explore Bug Bounty Platform
A complete solution for managing, evaluating, and rewarding high-impact security research — from submission to resolution.
Explore BugBounty
ZYAD
Case Study
How Might We Improve Bug Report Quality?
See how it works
Overview
Project
Redesigning the bug reporting flow on the BugBounty platform.
Users
Security researchers who submit bugs, and evaluators who review them.
Many reports were unclear or missing key details, which slowed down the review process. The goal was to help researchers write better reports and make it easier for evaluators to act quickly.
We spoke with stakeholders, studied competitors, and looked at user behavior. Then we designed a simple guide and introduced bonus rewards for high-quality reports under the idea: “Quality for Extra Bounty.”
The result: clearer reports, faster evaluations, and a smoother experience for everyone.
Problem Statement
Unclear or incomplete bug reports slow down evaluation and resolution
There was many bug reports lack the clarity, detail, or structure needed for evaluators and organizations to act swiftly. This leads to delays, misunderstandings, and underutilized research. A more effective bug reporting process can bridge this gap—making reports easier to evaluate, prioritize, and resolve.
Goals
Motivate researchers to submit high-quality reports
Through a simple and engaging reward system.
Enhance the researcher experience
By making bug reporting more interactive and rewarding.
Accelerate evaluation and resolution
By encouraging complete, easy-to-understand reports that reduce the need for follow-up.
Simplify the reporting process
By providing clear guidelines to help researchers include the necessary information.
Measurable metrics
Increase in reward amounts tied to report quality
Evaluator satisfaction with report clarity
Percentage of complete reports
Average time to evaluate a report
A User-Centered Approach to Security and Usability
Revamped BugBounty for Better Usability – From Stakeholder Research to Pilgrim-Friendly UX
Understand
Discover user goals, define key needs, and explore the market landscape to set a solid foundation for design.
Research
Study competitors, identify UX patterns, explore industry trends, and gather insights to guide smart design decisions.
Design
Create a consistent design system, build themes and develop interactive mockups to ensure a seamless experience.
Implementation
Collaborate with developers, apply final visuals, and ensure smooth handoff to bring the design to life effectively.
Quality for Extra Bounty
A simple guide showing how to improve report quality and unlock bonus rewards.
Explore Bug Bounty Platform
A complete solution for managing, evaluating, and rewarding high-impact security research — from submission to resolution.
Explore BugBounty